Volunteer advocates have been receiving intensive training in providing extended advocacy support to vulnerable asylum seekers with complex needs. A particular focus is on women lone parents. Training for newly recruited volunteer advocates includes:
- gaining an understanding of the different forms, approaches and purposes of formal and informal advocacy
- providing reliable information and advice with impartiality, and signposting, referring and accompanying people to specialist sources of such advice
- supporting people at official hearings, meetings, tribunals, appeals etc.
- acting as a ‘voice’ for those unable to speak for themselves i.e. at doctor and hospital appointments, meetings with teachers, officials etc.
- becoming a citizen advocate in promoting the integration of those being assisted within the community.