ESF-Works

Capacitate

Description

advisory group meeting

Background

While unemployment is at an all time low, Jobcentre Plus figures show that in the County of Carmarthenshire 26% of the population of working age (14,000 people) are claiming Incapacity Benefit although there is a labour and skills shortage. The Government Green Paper ‘Pathways to Work’ reports that more than 75% of those people claiming Incapacity Benefit would like to return to work but face barriers in doing so, leaving them excluded from the labour market. To meet their labour force needs, many local businesses recruit from foreign countries, a practice which creates a disadvantage for Incapacity Benefit claimants seeking work and also incurs a significant cost for the employing organisations. Many employers have a negative attitude and preconceived ideas regarding people who have a disability or long-term illness. Capacitate has been formed by twelve organisations with an interest in promoting the return of Incapacity Benefit claimants in Carmarthenshire to sustainable employment and is addressing these issues through their work both with employers and Incapacity Benefit claimants.

Aims

The aim of Capacitate is to increase the opportunities for people claiming Incapacity Benefit to return to work by providing information on support services, by developing education for employers, and by promoting a positive attitude regarding Incapacity Benefit claimants to ensure that vacancies are open to all.

Objectives

  • Provide specific training for Carmarthenshire employers, including Disability Awareness Training
  • Set up a web site of local providers and support organisations, and provide training for the web site’s target audience
  • Set up networking groups of local providers
  • Set up networking groups of current and ex-Incapacity Benefit claimants
  • Survey the attitudes of employers in Wales, Hungary and France to produce a guide of good practice
  • Provide training to advisors on EU practices in Hungary and France.

Target Groups

  • Employers
  • Support agencies
  • Incapacity Benefit claimants

Round

2

Round 1 to Round 2

This Development Partnership was not involved in Round One.

End-dates

Action 2: 30 September 2007
Action 3: 31 December 2007

Equal theme

Facilitating access

Origins

The Partnership grew from seeing the need to establish coordinated support services for people on Incapacity Benefit by bringing together the many regional support organisations with expertise in this field, including Jobcentre Plus, Disability Wales, and Health Boards.

Beneficiaries

Employed in large firms, Employed in SMEs, Labour market returnees, Long-term claimants on incapacity benefits, People with disabilities, Unemployed
Total beneficiaries: 430

Achievements

people in a meeting

Training delivery for Carmarthenshire employers including disability awareness training. 

Training was delivered free of charge to local employers, and the trainer was himself disabled, i.e. blind.  The training events engaged with 458 individuals; raising awareness of disabilities and highlighting disability discrimination and the legislation to try to combat this. 

What the provision of the training did very clearly demonstrate was that there was a very great need to raise the awareness amongst small local employers of the rights and problems concerned with the employment of disabled people and it showed that there is no reason why this section of the offering could not be mainstreamed, provided that either funding is forthcoming to provide free courses or that a small charge appropriate to local conditions could be applied. 

The impact of this training on the employers has been astounding.  Results are still being compiled which show how the employers have changed their working practices and employment policies as a result.


photo of one of the workers

Good Practice Guide and Attitude Survey

With transnational partners the project undertook an in-depth survey of the attitudes of employers in Carmarthenshire, Hungary and France and then prepared a good practice guide that will assist employers in the evaluation and employment of people with disabilities. 

The guide has proven successful as an initial step to raise some awareness in employers’ minds about the difficulties, problems and solutions available in dealing with people with disabilities.


photo of employee at M&S

Website of local providers and support organisations and to provide training for that website’s target audience.

The Capacitate Web site was developed in order to provide a single access point to support organisations for Incapacity Benefit Claimants and professionals working with them.

The robust research, identification and liaison process with service providers in Carmarthenshire ensured that no major, or in indeed the minor, players in the support of IBC’s  were not included on the website.  This mapping exercise of support provision within Carmarthenshire enables support agencies and IBCs alike, to access information on the variety of support available and developments new to the area.  The website set up and is of obvious use to the target group.


photo of worker

Established new networks

1.  networking groups of local providers have been established and are engaged in the exchange of information and inter-agency working between organisations involved in helping IBC’s. 

The positive results achieved by bringing people together has enhanced inter-agency networking greatly in Carmarthenshire.  What became apparent during the networking groups was that even though the scheme had a Carmarthenshire parameter to it, there was great interest in what was going on from people in neighbouring counties, particularly Pembrokeshire, and also organisations which had a West Wales dimension rather than a single county method of operation

2.  networking groups of current and former incapacity benefit claimants have been established

This aspect of the programme has been very successful in terms of setting up a number of groups and obtaining a relevant mixture of gender, length of incapacity benefit claimed and disability.  An extra feature of this part of the objective was the setting up of a specific group of people who were severely hearing impaired and whose normal communication method was not necessarily speech based.  There was great interest in this aspect of the programme and the feed back from this group has been very positive.

The level of influence these groups had  proved to be an innovation which should be encouraged in future programmes designed to help this and other disadvantaged groups of people back to work.

All participants were interviewed as part of the follow-on evaluation and all mentioned the increase in confidence building that they achieved through meeting people with similar disabilities or circumstances and by structuring the help around their own particular needs rather than to fill the requirements of a particular programme.

Intended impact/ sustainability

The development of the web site has proven already to be a vital tool for support organisations in working with Incapacity Benefit claimants. At the end of this project maintaining this service as part of the core business of key partner organisations (e.g. Jobcentre Plus) will be an important part of the regional strategy to assist people to move from claiming Incapacity Benefit into employment.

Scatter plot

Process
PracticeX
ProductXX
Policy
CityLocalRegionalNationalEuropean

Practice/Local

The delivery of disability awareness training to staff of local employers has proved to be very successful in removing prejudice in the workplace towards people on Incapacity Benefit. Robust mechanisms are needed to ensure that employers take proper responsibility for equal opportunities issues.

Product/Regional

Development of the web site should be extended as a resource across Wales and, indeed, the UK. This would require national decisions, for example, about the remit of Jobcentre Plus.

Product/European

A Guide of Good Practice to employing people with disabilities and people with health conditions has been developed, based on research into employer attitudes undertaken in three European countries.

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Main outputs

Activities and products